> ## Documentation Index
> Fetch the complete documentation index at: https://hbomax-helpcenter.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# HBO Max TV Sign-In FAQ: Codes, Accounts, and Activation

> Answers to common questions about the HBO Max 6-digit TV code, where to enter it, code expiry, switching accounts, and staying safe from activation scams.

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    <span>Get Started Here</span>
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These are quick answers to the questions people ask most about signing in to HBO Max on a TV with a 6-digit code. Each answer links to a full article when you need more detail.

<AccordionGroup>
  <Accordion title="Where do I enter the 6-digit code from my TV?">
    On your phone or computer, go to **hbomax.com/tvsignin**. The official HBO Max help center lists this page as **HBOMax.com/signin**. See [Sign in with a 6-digit code](/getting-started/sign-in-with-code).
  </Accordion>

  <Accordion title="Does the TV code expire?">
    Yes, codes are only valid for a short time. If yours stops working, choose **Sign In** on your TV again to get a new one.
  </Accordion>

  <Accordion title="Is the TV code the same as the one-time code in my email?">
    No. The code on your TV is entered on the website. The one-time code in your email (subject **Time Sensitive: Your One-Time HBO Max Code**) is entered on your TV or in the app.
  </Accordion>

  <Accordion title="Do I have to pay to activate my TV?">
    No. Signing in on your TV is free with an HBO Max subscription. Ignore any site or caller asking for an activation fee or remote access to your device.
  </Accordion>

  <Accordion title="Can I sign in without the code?">
    Yes. Scan the [QR code](/getting-started/sign-in-with-qr-code), or choose **Use Email Address** or **Use Mobile Number** on the TV. See [Sign in with your email and a one-time code](/sign-in/email-and-one-time-code).
  </Accordion>

  <Accordion title="How do I switch to a different HBO Max account on my TV?">
    Choose the **Settings** icon (lower left), choose **Sign Out**, then choose **Sign In** and use the other account.
  </Accordion>

  <Accordion title="I get HBO Max through my cable company. How do I sign in?">
    Choose **Connect Your Provider** and sign in with your provider account. See [Connect your provider](/sign-in/connect-provider).
  </Accordion>

  <Accordion title="Which browsers work for entering the code?">
    Use the latest version of Chrome, Firefox, Microsoft Edge, or Safari. A private or incognito window often fixes code errors.
  </Accordion>

  <Accordion title="What if nothing works?">
    Follow [TV code not working](/troubleshooting/tv-code-not-working) and [Can't sign in](/troubleshooting/cant-sign-in). If you're still stuck, contact HBO Max through the official [HBO Max Help Center](https://help.hbomax.com).
  </Accordion>
</AccordionGroup>


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